Norbury Manor Primary School


Parent Page

To obtain a free paper copy of the information on our website  or have any queries, please contact Ms H Ahmad at


Please click on any box below to see the individual elements of our Parent Page.

Parents Evening

Parents? evenings are held once each term providing parents with an opportunity to meet their child?s class teacher and to discuss their progress, behaviour and learning targets.

Autumn term parent's evening dates are:

Tuesday 5th November 2019

Thursday 7th November 2019

Spring term parent's evening dates are:

Tuesday 3rd March 2020

Thursday 5th March 2020

Secondary Transfer Information

Dear Parent/Carer

Application for a place at a Secondary School in September 2020

Is your child currently in Year 6?  If so you MUST apply for a secondary school place for them


Apply now:

  • Visit to find out about the schools available and be guided through the steps in the application process and the online application form.
  • If you are familiar with the process and already have an eAdmissions account you can apply straightaway at

Application deadline: 31st October 2019

If your application is late it will not be considered until all applications received on time have been processed and your child would be unlikely to receive a place at one of your preferred schools. Help your child by being one of the nine out of ten parents who apply on time.

You will be able to view the outcome of your application online on 2nd March 2020.

If you do not have internet access, you can use a computer at any Croydon library or at Access Croydon, Bernard Weatherill House, where staff will be on hand to help.

Answers to many common questions are available by clicking here.

If you have any additional queries please contact Schools Admissions at or by telephone on 020 8726 6400.

To access the Admission to Secondary School 2020 booklet click here.

To access a list of the Secondary School tour dates click here

To access a list of the Sutton Secondary school tour dates click here 

To find out how to apply to an Independent/Private school click here.

To find the Secondary school closer to your home click here.

To find a summary of the Secondary school admission criteria and supplementary form click here.

Parent View

Parent's are encouraged to share their views on our school via Parent View. This tool asks for parents opinions on 12 aspects of the school. The information is then used to help make decisions during an Ofsted inspection. Visit the website to complete your survey.

Parent Support Links


YoungMinds is the UK?s leading charity committed to improving the emotional wellbeing and mental health of children and young people. Driven by their experiences we campaign, research and influence policy and practice. To find out more please click here.


Head Lice 

The Lyclear team have covered everything from how to check for lice, to tips on how to prevent an infestation. Based on a recent survey, we?ve even included a section on the most common home remedies being used to eradicate lice, with a scientific explanation to each.

To find out more, please click here.



Pharmacy First

The scheme is available to everyone living or working in the borough of Croydon, including parents and carers.  

If you have a minor aliment it the quickest way  to get treatment  and advice from a health professional.  If you are suffering for one fo the aliments listed below, you may not need to go to your GP for treatment. So, instead of waiting  for a GP's appointment, visit your local community Pharmacy first.

No appointment is necessary and the pharmacist will always offer advice and if appropriate they will supply medicine.   The medicine is free for patients who are eligible for free prescription (you will need to show proof of exemption).  Patients who have to pay for prescriptions will pay the current prescription charge.  If the medicine costs less than the prescription charge, then the  patient would be informed  of this so they can purchase it instead. 

For further information, please click here.


Allergy UK

Allergy UK is the leading national charity dedicated to supporting the estimated 21 million allergy sufferers in the UK.  We provide a dedicated helpline, support network and online forum for those with allergy and intolerance.

For further information,  please click here.



Funology is a parent toolbox that offers ideas to educate and entertain your child.

For further information please click here.




FoodMaestro was founded with a mission to help consumers answer one simple question, "Can I eat this?". Their award winning platform combines label information with clinical health and wellness data to give it meaning that can be read and understood by all, quickly and easily by scanning a barcode or searching for products.

In partnership with the Kings College and Guy?s & St Thomas? NHS Trust, they have delivered powerful mobile apps combined with clincally verified data that allows users to find products they can eat when living with allergies, intolerances and lifestyles.

For further information, please click here.

Sims Pay

Norbury Manor Primary School uses an online payment system called 'SIMS Pay' to pay for schools meals, trips, events and other school activities.

  This is a very easy-to-use online system which offers parents  and carers the flexibility to make online payments whenever and wherever they like, 24 hours a day, 7 days a week - safe in the knowledge that payments are secure and use the highest level of card security to read the school safely.

SIMS Pay include:

  • the ability to make payments via debit or credit card.
  • the ability to make payments in person via PayPoint and Post Office counters.
  • the ability to  pre-pay for school meals.
  • the ability to identify when payments are due and whether sufficient funds are available.
  • the ability to receive email notifications when a balance falls below a set amount.
  • the ability to view current balances  and a payment history.

You will be sent an invitation to create a SIMS Pay account for yourself.  The invitation can take the form of an email or a letter. 

To register a SIMS Pay account, you will need an account with one of the support identity providers: SIMS ID Microsoft, Office 365, Google, Facebook or Twitter.  It is possible to use an existing account to register or you can create a new one.

To find out more please click on the booklet below

Getting Started with SIMS Pay

SIMS Pay Website


 The Elklan course is designed to help you  help your child to develop their ability to understand, listen and talk. Our courses will help you to:

  • Understand why children have difficulty learning to talk
  • Know how to help your child understand what you are saying to him or her.
  • Interact at an appropriate level with your child.
  • Know how to help your child develop his or her talking.
  • Change the way you speak to your child so that s/he understand more of what is said.
  • Support a speech therapy programme your child has been given to follow.

Register your interest by emailing 


CALAT Family Learning offers a diverse and rich programme of Family Literacy, Language and Numeracy courses and workshops, sometimes referred to as Skills for Families.

Adults are able to improve their own skills, whilst learning how to support their own child?s learning.

Many programmes offer the chance to work towards a nationally recognised qualification. The programmes are of a high quality and are run in partnership
with schools, libraries, children?s centres, family & community centres. These programmes are largely funded through Learning Skills Council funding and are
free for eligible parents and their families.

Skills for Life is the key Government strategy to improve the literacy, language and numeracy skills of adults and CALAT Family Learning has a key role to play in both work with parents/ carers through skills for life and in supporting the Early Years Foundation Stage, Every Child Matters, Healthy Schools strategy, the Primary Strategy and Social Inclusion strategies.

CALAT Family Learning also offers a successful programme of short family courses (ranging from one-off workshops to a few weeks), where mums, dads, grandparents and carers can enjoy learning together with their child. Such as:

  • Story telling
  • Small steps into health
  • Small steps into work
  • Once upon a rhyme
  • Mind  body fitness
  • ICT
  • Making maths games



For further information about CALAT, please click here.

To read the CALAT website here.

What is GDPR?


Who processes your information?

Norbury Manor Primary School is the data controller of the personal information you provide to us.
This means that the school determines the purposes for which, and the manner in which, any personal data relating to pupils and their families is to be processed. The Business Manager acts as a representative for the school with regards to its data controller responsibilities and can be contacted at

In some cases your data will be outsourced to a third party processor ; however this will only be done with your consent , unless the law required the school to share your data. Where the school outsource data to a third party processor the same data protections standards that Norbury manor primary school upholds are imposed on the processor. They are required to confirm to us that they are GDPR compliant.

Why do we collect and use your information?

Norbury Manor Primary holds the legal right to collect and use personal data relating to pupils and their families, and we may also receive information regarding them from their previous school. Local Authority (LA) and/or the DFE.
We collect and use personal data in order to meet the legal requirements and legitimate interests set out in the GDPR and UK, including those in relation to the following:

  • Article 6 and Article 9 of the GDPR
  • Education Act 1996
  • Regulation5 of the Education (information about individual pupils) (England) regulations 2013

In accordance with the above, the personal data of pupils and their families is collected and used for the following reasons

  • To support pupil learning
  • To monitor and report on pupil progress
  • To provide appropriate pastoral care
  • To assess the quality of our service
  • To comply with the law regarding data sharing
  • To safeguard pupils

Which data is collected?

The categories of pupil information that the school collects, holds and shares include the following:

  • Personal information e.g. names, pupil numbers and address
  • Characteristic e.g. ethnicity, language, nationality, country of birth and free school meals
  • Attendance information e.g. number of absences and absence reasons
  • Assessment information e.g. national curriculum assessment results
  • Relevant medical information
  • Information relating to SEND
  • Behavioural information e.g. number of temporary exclusions

Whilst the majority of the personal data you provide to the school is mandatory, some is provided on a voluntary basis. When collecting data the school will inform you whether you are required to provide this data or if your consent is needed. Where consent is required, the school will provide you with specific and explicit information with regards to the reasons the data is being collected and how the data will be used.

How long is your data stored for?

Personal data relating to pupils at Norbury Manor Primary and their families, is stored in line with the schools GDPR data protection policy.

In accordance with the GDPR, the school does not store personal data indefinitely; data is only stored for as long as is necessary to complete the task for which it was originally collected to complete.

Will my information be shared?

The school is required to share pupil?s data with the DFE on a statutory basis

The national pupil database (NPD) is managed by the DFE and contains information about pupils in schools in England. Norbury manor primary is required by law to provide information about our pupils to the DFE as part of statutory data collections such as the school census; some of this information is then stored in the NPD the DFE may share information about our pupils from the NDP with third parties who promote the education or wellbeing of children in England by:

  • Conducting research or analysis
  • Providing statistics
  • Providing information, advice or guidance

The DFE has robust processes in place to ensure the confidentiality of any data shared from the NDP is maintained in line with legislation

Norbury Manor Primary school will not share your personal information with any third parties without your consent unless the law allows us to do so. The school routinely shares pupil's information with:

  • Pupil's destinations upon leaving the school
  • The LA
  • The NHS
  • The DFE
  • Catering company (for allergies and dietary requirements)
  • Providers of services directly related to school service use by parents e.g. Payments and TXT services. Consent and passwords provided to parents.

What are your rights?
Parents and pupils have the following rights in relation to the processing of their personal data

You have the right to:

  • Be informed about how Norbury manor primary school uses your personal data
  • Request access to the personal data that Norbury Manor Primary holds about you
  • Request that your personal data is amended if it is inaccurate or incomplete
  • Request that your personal data is erased where there is no compelling reason for its continued processing
  • Request the that processing of your data is restricted
  • Object to your personal data being processed
  • Where the processing of your data is based on your consent, you have the right to withdraw this consent at any time

If you have a concern about the way that Norbury Manor Primary School and /or the DFE is collecting or using your personal data, you can raise a concern with the information commissioner?s office (ICO)

Where can you find out more information?

If you would like to find out more information about how we and/or the DFE collect, use and store your personal data, please visit our website or download our GDPR data protection policy.

To down a copy of the information above, please click here

Family Justice Centre

The centre is run by a multi-disciplinary team that works to provide you and your family access to support services. Thier aim is to listen and respond to your needs in a safe way.

The Family Justice Centre is open for drop-in and appointments on:

  • Monday, Tuesday and Friday from 9am to 5pm
  • Wednesday from 8am to 5pm.
  • You can call the helpline on 020 8688 0100 or email:

 To find out more, please click here

Citizens Advice Croydon


Citizens Advice Croydon is a charity, independent of government and councils, relying on funding from grants and donations. They provide free, confidential, independent and impartial advice and information on a wide range of issues, including debts, welfare benefits, housing, employment, consumer rights and relationships.

Drop - in for advice Tuesdays, Wednesdays & Thursdays     10 am - 12 noon

When you arrive, you will be briefly seen by a Supervisor, who will decide on the most appropriate way of helping you to resolve your problem.  You will then either be assisted to find the information you need, be seen by an assessor or an appointment may be made for you to see an adviser.  If you have any paperwork regarding your issue, please remember to bring it with you.

To find out more, please click here

You can contact them online if you can't come in person or need any information when they're closed. ]

To use the On-line Advice Service, please click here

 Medical Needs Awareness

To view this information please click here.

Volunteering Opportunities for Parents and Carers


The Volunteer Centre Croydon links people in Croydon to local charities and community projects in need of support.

Volunteering can help people develop their confidence, skills and CV.  It helps people feel part of their community and to take a step into paid work.

The Volunteering Centre are holding a recruitment event 3rd to 7th June in the Volunteer Centre Croydon, Centrale Shopping Centre.  Anyone who signs up a volunteer during this time will be entered into a Free Prize Draw for a £50 Centrale Shopping Centre Gift Card.  Existing volunteers can pop into their offices and pick up a free goody bag.

 The Big Recruit 3rd to 7th June 2019

An opportunity to talk to local charities about how you can get involved:

  • Monday 3rd June - Gender Issues and Healthy Living
  • Tuesday 4th June - Food & Shelter and Age Well
  • Wednesday 5th June - The Great Outdoors and Arts & Culture
  • Thursday 6th June - Keep it Local and Supporting Our Youth
  • Friday 7th June - Supporting Disability Groups

 If you would like more information, please click here.